Medical Spa FAQ

Everyone has questions, here are common ideas for conversations topics before and during your appointment.

When are the medical directors in the office?

There is a staff physician/surgeon or PA (Physician Assistant) in every day, Monday through Friday. They also rotate and are on call Saturday and Sunday.

What men’s services do you offer?

Men are staying in the workforce longer, and thanks to modern medicine living longer. They enjoy most services offered at Spa Renaissance and Renaissance Plastic Surgery. Services include: eyelid surgery, facelift, neck lift, ear and nose surgery. Injectables such as Botox, Dysport, Juvederm, and Restylane. Many men enjoy a pedicure after a long day at the plant, office or golf course.  Manicures are important for the businessman out there shaking hands with associates and customers. Putting your best face or hand forward is high on the priority list.

What kid’s services do you offer?

Children are always welcome in our family orientated facility. Birthday parties with manicures and pedicures are popular as well as children’s haircuts!

What bridal services do you offer?

Planning for your big day can be both stressful and exciting. Get all of your beauty prep done in one day with spa packages to relax, trials to make sure your hair and makeup are perfect, and a skincare routine to make sure you’re glowing!  Many brides choose to indulge in massages, body scrubs, spray tans, nail services, cellulite and fat reduction treatments, as well as eyelash extensions. We have the best bridal packages ever. Spa Renaissance knows how to treat their brides, contact us today to see how you can get complimentary services for your wedding day!

Do you do artificial nails?

We can accommodate a broken nail or fill-in but our Spa is committed maintaining LEED Green expectations and artificial nails are against such expectations.

What cosmetic lines do you carry?

We carry the GloMineral makeup line for everyday wear as well as airbrush products for photoshoots and special events.

What haircare lines do you carry?

  • Kemon (NaYo) and Wella color lines
  • Moroccan Oil
  • Eufora & Eufora HERO
  • Spectral DNC
  • Mastey
  • Olaplex
  • Keratin Complex
  • Shinibi


What skincare lines do you carry?

  • RPS
  • Eminence
  • La Roche
  • Avene
  • Gehwol

How should I prepare for a waxing/threading treatment?

Ensure that the desired area is neat and clean, exfoliating will help rid the dead skin cells near hair follicles for easier removal. Hair in this area should be at least ½ -inch to 1-inch long.

How should I prepare for a spray tan?

Exfoliate the full body or desired area of tanning. Come to your appointment with clean, dry skin meaning no lotions or perfumes. Bring loose clothing as well as a hair tie (if you have long hair), flip flops or loose shoes, and an umbrella just in case it rains.

What is your cancellation policy? (Spa & Salon)

For spa parties and groups of four or more, a service fee will be charged for late cancellations or no-show appointments. Late cancellations or no-shows are defined as 72 hours prior to the first appointment time, resulting in a 100{b297e645577e0dd69ab7f3b1bc8d8a1e8222a82215a77a21e46c8d6c69a32592} non-refundable charge.

What happens if I am late?

Your treatment may get cut shorter than usual in order to fully respect the time of the next client.

Is gratuity included?

Our staff does not expect gratuity. The best compliment or tip is rescheduling and referring friends and family!

Do I have to make an appointment or can I walk in?

Walk-ins are welcome but appointments are recommended for most services in order to make the best use of your time.